fbvip124
Privacy Policy

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including names, mobile numbers, addresses, government ID numbers, financial account details, device identifiers, and behavioral data linked to an individual.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data — in this context, the operator of the fbvip124 platform.
• "Data Subject" means the natural person to whom Personal Data relates — in this context, you as a Player or visitor of the fbvip124 Platform.
• "Consent" means a freely given, specific, informed, and unambiguous indication by the Data Subject agreeing to the Processing of their Personal Data.
• "DPACC" means the National Privacy Commission of the Philippines (formerly NPC), the regulatory body responsible for enforcing the Data Privacy Act of 2012.
• "Platform" refers to the fbvip124 website at fbvip124.club and all associated account, gaming, and financial services provided therein.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the gaming regulatory authority in the Philippines.
• "KYC" means Know Your Customer identity verification procedures required by applicable Philippine regulations.

The Data Controller responsible for your Personal Data is the operator of the fbvip124 platform at fbvip124.club. For all data protection inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the details provided in Section 15 of this Policy.

fbvip124 is registered and operates under PAGCOR's licensing and regulatory framework in the Philippines. Our data processing activities are conducted in accordance with both PAGCOR's operational requirements and the obligations imposed by the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations issued by the National Privacy Commission.

fbvip124 collects the following categories of Personal Data in the course of providing the Platform and its services:

3.1 Registration and Identity Data

• Full legal name
• Date of birth (used for age verification — players must be 21 or older)
• Philippine mobile number (primary account identifier)
• Chosen username
• Encrypted account password
• Government-issued ID details submitted during KYC (ID type, ID number, expiry date, photographic image of the document)
• Selfie or facial photograph, where required for liveness verification during KYC

3.2 Financial and Transaction Data

• GCash account number or Maya account number linked to your fbvip124 Account
• Bank account details (BPI, BDO, Metrobank, or other Philippine bank accounts used for deposits or withdrawals)
• Deposit and withdrawal history, including amounts, timestamps, and reference numbers
• Bonus and promotional transaction records
• Game session financial data: wager amounts, winnings, losses, and running balance history

3.3 Gameplay and Platform Activity Data

• Game sessions played: game titles, session start and end times, bet sizes, outcomes
• Platform navigation logs: pages visited, features accessed, time spent on each section
• Bonus claims, wagering progress, and VIP tier activity
• Responsible gaming tool usage: deposit limit settings, self-exclusion requests, session time preferences

3.4 Technical and Device Data

• IP address at time of access
• Device type, operating system, and browser version
• Device identifiers (where available)
• Cookie identifiers and session tokens
• Network carrier information (for mobile connections)

3.5 Communications Data

• Live chat transcripts between you and fbvip124 support staff
• Email correspondence with our support team
• Records of SMS notifications sent to your registered mobile number
• Records of any formal complaints or dispute submissions

fbvip124 collects Personal Data through the following means:

• Directly from you: when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact support, or update your Account settings.
• Automatically: through cookies, web server logs, and analytics technologies as you navigate the Platform. See Section 8 for full details on cookies.
• From payment providers: GCash, Maya, and Philippine bank partners may share transaction confirmation data with fbvip124 as part of payment processing. This is limited to what is necessary to confirm and record your financial transactions on the Platform.
• From identity verification services: third-party KYC service providers may return verification results and risk signals based on the identity documents you submit.
• From regulatory bodies: PAGCOR and other Philippine government authorities may share information with fbvip124 where required for regulatory compliance, including anti-money laundering (AML) monitoring.

Under the Philippine Data Privacy Act of 2012, fbvip124 processes your Personal Data on the following lawful bases:

fbvip124 uses the Personal Data it collects for the following purposes:

6.1 Account and Service Provision

To create and maintain your fbvip124 Account; to authenticate your identity at login; to process your deposits and withdrawals via GCash, Maya, or Philippine bank transfer; to credit winnings and bonus funds; to maintain accurate game and transaction records; and to provide the full range of gaming services available on the Platform.

6.2 Regulatory Compliance

To comply with PAGCOR's licensing requirements, including KYC identity verification prior to withdrawal processing; to fulfill anti-money laundering (AML) obligations under Philippine law, including the Anti-Money Laundering Act (Republic Act No. 9160, as amended); to maintain transaction records in the format and duration required by regulators; and to report suspicious transactions to the appropriate Philippine authorities where legally required.

6.3 Security and Fraud Prevention

To detect, investigate, and prevent fraudulent activity including unauthorized account access, chargeback fraud, multi-accounting, and other forms of Platform abuse; to enforce the fbvip124 Terms and Conditions; and to protect the interests of all Players and the integrity of the Platform.

6.4 Responsible Gaming

To enforce the 21+ age requirement; to implement and maintain player-configured deposit limits, session time reminders, loss limits, and self-exclusion arrangements; to monitor account activity for signs of problem gambling behavior; and to contact Players where fbvip124 has concerns about responsible gaming in accordance with its obligations under its PAGCOR license.

6.5 Customer Support

To respond to your support inquiries, process complaints, and resolve disputes. Support communications are logged and retained for quality assurance and regulatory purposes.

6.6 Marketing (Where Consented)

Where you have opted in to marketing communications, to send you promotional offers, bonus notifications, tournament announcements, and Platform news via SMS to your registered Philippine mobile number. You may opt out of marketing communications at any time through your Account settings or by contacting support.

6.7 Platform Improvement

To analyze aggregated, anonymized usage data to improve Platform performance, game lobby design, payment flow efficiency, and the overall player experience. This analysis does not identify individual players.

fbvip124 does not sell your Personal Data to third parties. We share Personal Data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, and other payment partners receive the minimum Personal Data necessary to execute your deposit or withdrawal transaction, including your registered account identifiers and transaction amounts.
• KYC and Identity Verification Providers: Third-party identity verification services process the identity documents and biometric data you submit during KYC. These providers are bound by data processing agreements and may only use your data for verification purposes.
• PAGCOR and Philippine Government Authorities: fbvip124 is legally required to share player transaction data, identity records, and other information with PAGCOR as part of its licensing obligations. Additionally, fbvip124 will share information with the Anti-Money Laundering Council (AMLC) and other Philippine law enforcement or regulatory bodies where legally required or where fbvip124 is compelled to do so by a valid legal process.
• Game Software Providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other game providers may receive the minimum data required to deliver game sessions (such as a session token and account balance confirmation). They do not receive your full Personal Data profile.
• IT and Security Service Providers: Providers of hosting, cloud infrastructure, cybersecurity, and Platform monitoring services may access Personal Data in the course of providing their services. All such providers are contractually bound to process data only on fbvip124's instructions and in compliance with Philippine data privacy standards.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of fbvip124's operations, your Personal Data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

The fbvip124 Platform uses cookies and similar tracking technologies to deliver a functional, personalized, and secure browsing experience. A cookie is a small text file stored on your device by your web browser when you visit the Platform.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core Platform features. Disabling functional or analytics cookies will not affect your ability to access your Account or play games.

fbvip124 retains Personal Data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. The following retention periods apply:

• Active Account Data: Retained for the full duration your Account remains active on the Platform.
• KYC and Identity Documents: Retained for a minimum of five (5) years following Account closure, as required under Philippine AML regulations and PAGCOR licensing conditions.
• Financial and Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, consistent with PAGCOR requirements and Philippine financial record-keeping obligations.
• Game Session Logs: Retained for a minimum of three (3) years following each session.
• Support Communications: Retained for three (3) years following the closure of each support interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for as long as your Account is active and for three (3) years after opt-out or Account closure, to maintain a record of consent decisions.

Upon expiry of applicable retention periods, Personal Data is securely deleted or anonymized in a manner that prevents its re-identification. Anonymized and aggregated data may be retained indefinitely for analytical purposes.

fbvip124 implements appropriate technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, alteration, destruction, or accidental loss. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the fbvip124 Platform.
• Encrypted storage of passwords and sensitive credentials — fbvip124 does not store plaintext passwords at any point.
• Access controls limiting internal access to Personal Data to employees and contractors who require it to fulfill their job responsibilities.
• Two-factor authentication (2FA) available to Players for Account login security, and enforced internally for staff accessing administrative systems.
• Regular security audits of Platform infrastructure and data handling procedures.
• Incident response procedures to detect, contain, and notify Players and the National Privacy Commission of any Personal Data breach that poses a risk to your rights and freedoms, within the timeframe prescribed by Philippine data privacy regulations.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to the Personal Data fbvip124 holds about you. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15:

fbvip124 will respond to verified data subject requests within thirty (30) calendar days of receipt. Where a request is complex or high in volume, we may extend this period by a further thirty (30) days and will notify you of the extension and reason within the initial 30-day window.

The fbvip124 Platform is strictly restricted to persons aged 21 years and above, in accordance with PAGCOR's minimum age requirements for casino-style online gambling in the Philippines. fbvip124 does not knowingly collect Personal Data from individuals under the age of 21.

If fbvip124 discovers or has reason to believe that a registered Account belongs to a person under the age of 21, the Account will be immediately suspended, any Balance will be frozen pending investigation, and the collected Personal Data will be handled in accordance with PAGCOR's requirements for underage access incidents, which may include reporting to the relevant Philippine authorities.

If you are a parent or guardian and believe your child has registered on the fbvip124 Platform, please contact our Data Protection Officer immediately via the details in Section 15. We will investigate and act promptly.

Some of fbvip124's service providers — including game software providers, cloud infrastructure partners, and KYC service providers — may be located outside the Philippines. Where Personal Data is transferred to a jurisdiction outside the Philippines, fbvip124 takes appropriate safeguards to ensure that the transferred data receives an equivalent level of protection to that required by the Philippine Data Privacy Act.

These safeguards include entering into data processing agreements with receiving entities that incorporate the National Privacy Commission's standard contractual clauses, conducting due diligence on the receiving entity's data protection practices, and transferring only the minimum data necessary for the specific processing purpose.

Where required by applicable law, fbvip124 will obtain your consent prior to cross-border transfer of your Personal Data to jurisdictions not recognized as providing adequate protection under Philippine law.

fbvip124 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform functionality. Material changes to this Policy will be communicated to registered Players via an in-Platform notification or SMS to your registered Philippine mobile number at least seven (7) days before the updated Policy takes effect.

The effective date at the top of this Policy will be updated with each revision. The most current version of this Privacy Policy is always available at fbvip124.club/privacy-policy. We encourage you to review it periodically. Your continued use of the Platform after the effective date of any update constitutes your acknowledgment of the revised Policy.

For any questions, concerns, or requests relating to this Privacy Policy or fbvip124's processing of your Personal Data, please contact our designated Data Protection Officer:

• Live Chat: 24/7 via the in-Platform live chat function — fastest response for general account and data queries.
• Email: [email protected] — for formal data subject access requests, erasure requests, complaints, or DPO correspondence. Please mark your message with the subject line "Data Privacy Request."

Please include your registered account username and mobile number (or sufficient identifying information to locate your Account) in any data-related request so we can verify your identity and respond accurately.

If you are not satisfied with fbvip124's handling of your privacy concern, you may lodge a formal complaint with the National Privacy Commission of the Philippines — the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.